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  Wedding Limos and other important information.

 We've been in business since 1988  and we are also the only local transportation broker in area.       
  
Where has  time gone?  It seems as if we blinked our eyes and now realize 24 years have passed. 
  We've lasted  in  the limo business   longer than almost all others in the area.  
  TIME FLIES BY..............Couples from 20- 21 years ago now call us to request prom limos for their children!
 

  Our Classic Style mid-90s limo has become a most popular wedding during 2010 and 2011.  
  This limo costs less than most other limos and is very well-maintained.

  Couples have told us the Classic Style Limo holds its own next to late model limos and it's a great way
  to reduce wedding day expenses.  
 
 Wedding Day Transportation and Wedding Hints articles written by Maria Lanides  are included  below photos
  and on www.PocketWeddingGuide.com.

 Most likely you already checked out everything for your wedding day.  However, keep your mind
  open for new & fun ideas.    A Touch of Class "Boutique Style" Wedding Shows were 1st to offer all

  the newest Wedding Day trends!    Go to our sister site -   www.PocketWeddingGuide.com for wedding  planning
   ideas and advice on  Building a Marriage.
  ________________________________________
  Notes:  
   1.  On  same site check out Wedding Planning Hint # 12   "Lady-in-Waiting"  
       
 Scores of brides-to-be  and a few grooms have  emailed us to say their eyes filled with tears after reading this

          story.
   2.  COUPLES SHOULD BE ON TIME FOR THEIR WEDDING!
        Remember, it is rude to the guests when either bride or groom is late for their wedding.
        Also, experts say:  Most likely brides risk  having a 10 month pregnancy if they are late for the wedding!
         Please - be on time - because  we wouldn't wish a 10 month pregnancy  on anyone!
   3.   For a glimpse back to remember your prom night -  - click Prom Info on home page to read short story on
          "An Almost Magical Prom Night"

   
4Weddings that start before 3pm offer most amount of time for couples families-guests to enjoy the day!
 
  
 5.  Weddings on a prom night.  Best to schedule ceremony no later than 2:30pm.  Limited availability
         for various supplies on prom nights.   Expect higher transportation costs if arrival at reception after 4:30pm on a
         prom night.  Proms start 3rd week of April thru 2nd week of June.  
   
    Brides often reserve the huge 7 psg + driver VANs & SUVs and  possibly a full size  sedan in place of limos to make sure
         they have affordable wedding transportation on a prom night.
    Cost for 2 SUVs  usually less than 14 psg. SUV.

   
6.  A Touch of Class Limos has maintained a "no-bump" policy for 24 years.     Twelve out of 24 years,  we were mentioned on TV
         or in print describing how we rescued wedding couples  and prom students who were   bumped for longer more lucrative orders!  
          Twenty-four years of  experience tells us most Capital Region Limo Companies are reputable.  However, if you are told something
         happened to your vehicle(s)  .....ASK WHERE LIMO  IS ....SO SOMEONE CAN CHECK IF TRULY disabled.
         Limos are machines and even though preventative maintenance schedules are followed....on rare   occasions....something can
         go wrong.   Also, when one thing goes wrong.....the "domino" effect takes over.
         Best to stay calm.

  

__________________________________

 Steps to take to reserve limo:

  1. Include as much information as possible on quote form.  We will reply with a written quote via email to you.
      Please highlight and copy your responses before you hit send.   A few carriers won't allow send button  to work.  
         If submit button fails  -  you can paste your responses to an email and send to:  atoc@nycap.rr.com .

  2. After you receive our quote... we may exchange 2 -4 emails before you decide on a vehicle.
      EMAIL US  to let us know  you want to reserve a vehicle.  Follow up with signed  contract. 
  3. Always best to email questions.
  4. Please be patient with us on the phone, the information you give us will affect the most important day of your life.
  5.  After you send email to reserve   wedding limo(s) a $100 -$150 deposit may be required.   All deposits are non-
        refundable.     All balances are due one month prior to your wedding day.     Include  date of  wedding on all checks.
        Checks accepted one month prior to service date.   
    6.  
No  cash refund if less than eight (8) weeks notice is given to cancel vehicle.   No Refund after vehicle accepted and
       used for any portion of agreed upon service.  
Refunds, if & when justified,  only given in form of service credits.

        
When there is a problem - paperwork is placed into a follow up file for  approximately 2 weeks so we can address problem

         after newlyweds return from honeymoon.   
 
____________________________________________ 
 

 A Touch of Class offers an assortment of  limos
 
and bus/coaches
for  small and large groups for in-town and out-of-town events.
 6 - 25 - 46 and 54 passenger vehicles:

 
 1.)   Limo-Bus  offers seating in the round.  However, for all coaches are popular for weddings!
 2.)   Bus/coaches - 2 x 2 seating - Affordable cost for transporting Bridal Party & guests on wedding day.
  Great rates for sporting events, shopping in NYC//Boston or to go to a  Casino.

       Any coach can become a spectacular Party Bus Experience when you combine family, friends and music with a special occasion!
       When you add colorful balloons you create a  "festive" Party-Bus  experience.
       Many groups bring along a few portable LEX or Strobe Lights!

       
  ALL WEDDING RATES quoted are always 2-3 HR PKGS
   if you want to reserve longer times.....state time requested in your email.
   We can process over time on your credit card.

 Ten Passenger White Super Stretched Lincoln   Late Model style  Limos
  are available.      

10 PASS CADDY Bride&groom.gif

    We also have a "Classic Style" mid-90s white super stretched Limo
     available at a much lower cost than late model limos. 

      Use of Classic Style Limo helps reduce wedding day expenses.  

   
Classic Style Limos is nicer maintained than many late model limos and
   
 was most popular limo again for 2011 weddings & proms.



     
 

  1963 Rolls Royce Austin-Bentley Princess - last model Rolls & Bentley built together.  Local use only. 
  Usually takes Mother, Father & Bride to Ceremony, and Bride and Groom to Reception.
  Will know by October 1 if  1963 Austin-Bentley Princess  will be on road for 2012 summer weddings. 
  Vehicle has the Rolls Insignia on hood because it was the last model Rolls and Bentley made together.
   For Information:  email  atoc@nycap.rr.com

  Refunds
  No cash refund if less than 8 weeks notice is given to cancel vehicle.  $100- $150 processing fee charged on
  all wedding cancellations.  After vehicle accepted  & used for any portion of wedding transportation
  -
  there are no refunds.  
Refunds, if and when justified, are only given in form of service credits.
   When there is a problem - paperwork is placed into a follow up file for  approximately 2 weeks so we can address problem
   after newlyweds return from honeymoon. 

   
   Thank you for not giving us all sorts of threats when something mechanically goes wrong.  We practice
     preventative maintenance but still unexpected problems can occur with machines...and vehicles are machines!

   In the Capital Region Area, 10% of limos are still the boxy squared models.   Approx. 45% are the
   mid 90's and approx 45% are the early to mid 2000 models.  
 
 
  Hopefully our retro style (low cost) limoswill be on road by end of October 2011.  
  Retro limo great for  "over the hill" B-days
 and
bachelor parties. 

___________________ -

 NOTES:

  Wedding Planning Hints by Maria Lanides
    Check out our sister site: www. PocketWeddingGuide.com for wedding day ideas.
  

   1. 
Friday  and Sunday  weddings  are usually much less  expensive than a Saturday wedding!  
       Time of ceremony is most important.   Selecting a 1, 2 or 3pm ceremony  time is best for most seasons.   An early
       ceremony time  allows you to have most of  day/evening to celebrate!   
Discuss ceremony time with  Bridal/Wedding
       Consultant.    Prom Season:  best to schedule wedding 2 or 2:30pm latest.   You can still have a   "candlelight" dinner
       with  a 2 pm ceremony.    Keep in mind  - there is much more time  "to party"  at reception &"after" with  early  ceremony time.  
 
       Limit planning discussions to no more than 15 - 20  minutes to  avoid   arguments!

    2.    Guest List is 1st step.   Think in terms of  eight to a table - starting with family groups...... and list  your 8 names to a table
          on one sheet of paper.    Your floor plan is almost done as you are doing your  guest list! 

    3.  After guest list complete.........then talk budget - and type of reception.    You may either have to cut # of guests or change type of
     reception to fit your budget.       Parents on both side have a guest list.   Quite  often - couples  also have their own guest
     list.     If it becomes necessary to cut number of guests.......be fair and
delete names equally on all lists and don't expect all 
    the cuts to come      from parents' lists.
 
   
4.   Reception Location:  You can find quality of service/food the same in many locations.    Cost and  names may be different and
     in most cases - that is it!   Be cost effective in your wedding choices. 
 Once  the money goes out of your pocket - it is gone!   Go
     easy with amount of hors d'oeuvres  - or guests won't finish  their main meal!

     5.   Cakes & Cookies:  200 guests -  order cake for 160   .......... because a "cookie and dessert" table is very popular and  guests only
      want a small piece of cake so they can also sample the other desserts!   A small chocolate "bon-bon" table is fast becoming
      popular for receptions and bridal showers!

     6.   Combining salad - fruit cocktail or shrimp ready on table for guests .......with stations around the  room offering assorted other
       items has also become most popular.   A combination "station and sit down" dinner  is less cost than an entire sit down dinner!
 
     7.   Avoid large centerpieces that block guest's view across the table.     During dinner - keep music low so guests can carry on
       conversations!
   
     8.   Destination Weddings:   Discuss in advance with parents.  If parents want you to have a traditional wedding - they are only
       thinking that it will be easier and less expensive for the family /friends to attend.   
Many couples schedule a renewal of
       vows   on their 1st Anniversary  and plan a "Destination
Celebration".  Invite friends and family to come along.   Cost is less than
        planning a Destination Wedding and the event becomes a  planned fun vacation for everyone who can attend.
  
   
    9. 
Time of arrival at reception:   Weddings usually require 2-1/2 hours from ceremony time to arrival at reception time.  This
       means  that with a 2 pm ceremony  most brides will arrive at their reception by 4 pm.   During Prom Season, expect to receive
       much higher vehicle prices  - i
f arrival at reception is after 4  pm.    

  10. Most important - Listen to all ideas/advice.   If you want  - let some go through one ear and out the other and  just say
       "thank you".  
       Remember - whatever you want to do is OK for your wedding day   but please remember that your wedding day is a day to share
      with family and friends.        
      It is always best to keep in mind  to include a few of your parents' wishes for your wedding day.

Wedding Day Transportation -  by  Maria Lanides

Transportation on a wedding day started with using someone’s car ”that was nicer looking” than your own.    The bride and her father usually rode in “that nicer looking car” to the ceremony and the bride and groom rode in “that nice looking car” to the reception. 

In 1989, usually only the bride and the bridesmaids were transported to the ceremony and maybe 50% of the time the bride also arranged for the bridesmaids to be transported to the reception.  Approximately 25% of the grooms and their groomsmen were transported to the ceremony and to the reception.   Since most of the time the groomsmen drove their own cars to the ceremony - they happily drove the bridesmaids to the reception.  

In 2006 - Brides started to be more careful with spending for their wedding day.   The weakening  economy influenced brides to seek other means of transportation for their wedding day.    Brides began to realize  that members of their bridal party were their friends and family, and the brides no longer felt they had to try to impress them with the most expensive and newest vehicles.   Many started to order  older vehicles because they were less cost.

Brides and their bridal parties ride in all sorts of vehicles to the ceremony…. large and small, old and new.   Not only do the bride and groom get transported to the ceremony and reception… but the entire bridal party is also transported to the ceremony and to the reception.   Ten passenger Limos are still the favorite means of transportation because one limo can be sent for the groom and groomsmen and one limo can be sent for the bride and bridesmaids.  The more expense larger vehicles  (Excursions and  Hummers, etc.) have enough room in one vehicle to transport everyone in the bridal party to the reception were popular as well.    Quite often, a  sedan or an older classic car transports the bride to the ceremony and the bride and groom to the reception to lessen cost of transportation.   

Starting in 2007   it became a whole different ballgame.   Companies closed their Hummer divisions and many companies sold their larger SUV limos.   Large expensive limos gave way to bus coaches.   Riding in a bus/coach allowed parents to ride along with bridal party to take photos.      Parents and Grandparents expressed that they felt more a part of the wedding day by riding along with bridal party to photo and reception locations.    Limos are still popular but the 28-30 passenger wedding coaches are fast rising in popularity.   Advantage to bus coaches -  is no more climbing over others to get to your seat.   Brides that need shuttling for wedding guests can use the same  wedding coach to transport the bridal party as they do for transporting wedding guests.     Combining the use of the shuttle bus  for guests and bridal party saves a great deal of money for the bride and her family.     

 Most wedding planning books state that it is the groom’s responsibility to arrange for wedding day transportation.    It is best for bride and groom-to-be to sit down with the parents and discuss who will be covering which expenses.   My experience has been that the bride and her parents arrange transportation most of the time!

Thoughts to ponder:

 1.)  Limo rates are much higher during prom season….because there are never enough limos available on any given prom night.    If your wedding is during prom season, try to schedule ceremony no later than  2 pm so you don’t have problems arranging transportation.  A 2pm ceremony means cocktail hour starts at 4 pm and candlelight dinner starts between 5 and  6pm.    A 2 pm wedding ceremony is always a great time because the bride and groom have the whole day and evening to celebrate.  

 2.)  Arrange in advance for someone in the bridal party to be responsible for checking for items  that might be left inside limo and trunk  when they exit vehicle at ceremony as well as upon arrival at reception location.    Assigning someone to take care of this matter will certainly avoid stress for the bride on her wedding day.

 3.)  It is best to have an envelope ready at 1st pick up location for each driver.    Upon arrival at the reception,  family and bridal party are ready to celebrate and no one is thinking about the driver's tip.     It  is best to distribute all tip envelopes  on arrival so that you don't forget.   When group arrives at reception...no one is thinking about the driver's tip....and .it gets very awkward for driver when tip isn't offered.     

 4.)  Certain situations  are often referred to as "limo horror stories".   These "horror" stories are exaggerated and expanded many times over.   When someone tells me about a horror story....I expect names, dates and locations - otherwise I don't listen.  Mot times this information is unavailable and  that is why they are called "stories".   Transportation company representatives and  all other suppliers to the wedding day  want  everything to go right for the bride on her wedding day.

 5.) Transportation companies work with people, machines, traffic and weather.   All companies endeavor to be on time for all pick ups - but machines are machines...and as such...even with preventable maintenance....limos do have breakdowns.   Weather conditions also affect timeliness.  

 6.)  Arrival time  should not be same as Leave time.    Always best to state a separate arrival time and a separate leave time rather than a pick up time for weddings.   Vehicles can not arrive and leave at the same time.   It takes time to get everyone in to a limo.   To save money....most families cut this  time too short and don't want limo to arrive too early.    However, it is best to schedule at least 15-20  minutes between arrival and leave time  at both bride and groom's pick up location which can  avoid late problems.  

 7.)  Weather and accidents can affect the timeliness of your scheduled limo:      The driver, dispatcher and owner all feel bad and are upset when a vehicle  is delayed.   Again, the driver, dispatcher and owner did not arrange for a heavy downpour or an accident just so your limo would be late.  A transportation company can go weeks and weeks without one even minor problem.   When something does occur,  please stay calm and  try not to attack, threaten or scream at  your driver, dispatcher or transportation  company owner.    All companies try to resolve problems as soon as possible.  

 8.)  Limos are vehicles just like your own vehicle:  Limo companies do as much preventative maintenance as possible - but parts can break down at any time just as can happen with your own vehicle.   Often there is enough time to make a repair and still be on time.    Whenever possible, limo companies try to substitute another vehicle when something happens to your scheduled limo.  In this less than perfect world, it is just not economically feasible to always have an extra vehicle just sitting around…..for the very few times a breakdown happens.    A driver can go for 8 weeks to weddings and night out customers without being late and then something happens to make him 10 minutes late for one wedding.   

 During warm weather - On occasion  problems occur with AC in large vehicles.   Manufacturers put the same size AC unit in a 10 passenger limo as is in your own sedan.  If AC doesn't work properly - most importantly - stay calm and driver will have you at ceremony or reception as soon as possible.  
In  warm weather.......offer water to all passengers before time to leave bride or groom pick up location.   Passengers will feel cooler whether AC works or not.   Limos/Coaches are machines and no matter how much preventative maintenance a company does........we know there will be AC problems in the warm months.

Please - stay calm so you enjoy your day.   If Ac doesn't work, or a driver is late....it won't ruin your day   Yes - it can be an unwanted inconvenience but things happen  - even when we don't expect something to happen.    
Be determined not to let anything bother you on your wedding day - and you'll set a pattern to follow for years to come!

 Keep everything in perspective.  It  does no good to  crucify the driver, dispatcher and company owner if  AC doesn't work or if your driver is late.   None of them want a breakdown to occur and yelling at the driver, calling the office and yelling at the dispatcher and owner do not help the situation.   Even though drivers, dispatchers and owners can understand  and empathize with the bride and her family’s frustration when a problem arises……..the frustration does not justify an attack on any one of them or on all of them.    As an owner - I am crushed when something goes wrong.   We all work diligently to have everything go right......until Murphy's law takes over.     Understandably most parents and brides don't allow enough time prior to leaving pick up location  because they don't want their quoted wedding cost to go up.    Understandably most drivers - because the last 15 pick ups went as scheduled........don't anticipate a delay.      Ideally an extra 20 minutes should be allowed to accommodate delays - but that isn't always feasible.   

 9,)  Extra Vehicle available:    If and when a problem does occur……and transportation company is not able to locate a replacement vehicle – it is a good idea to have extra vehicles at the pick up location……..  to transport group to ceremony  so that bride can arrive as close to “on time” as possible…..with the least amount of stress.   Most of the time…..when a problem with the limo occurs……if it can’t be fixed in time to use to transfer bride to ceremony…….  usually the problem is rectified soon after ………and the limo gets to the ceremony location – so that when newlyweds come out…….the limo can take the group to the reception..

Again, most important is to try to stay calm.   Every limo company dispatcher, owner and all drivers feel extremely terrible when a breakdown happens or something unforeseen causes  vehicle to be late.     Limos are machines and machines do have breakdowns.     Most limo companies maintain a 4-6% margin of error.   No matter what the margin of error.....when a problem occurs……..you can either look at the bottom side….that limo was late or that a breakdown occurred.   Or you can look at the top  side - which is...  limo was late or a mechanical breakdown occurred….but  problem didn’t cause physical harm to anyone in your group.  

 10.)  If limo is late because of circumstances beyond the limo company's control.........and substitute limo….is accepted  and used…..to transfer individuals to  ceremony and/or reception – there is no cash  refund.     

Limo companies do not give a cash refund when vehicle is accepted and used….but usually will offer a few hours of free service to acknowledge they understand client’s frustration  because circumstances beyond their control caused your reserved vehicle to be late – or caused your reserved vehicle not to show up at all.

 11.)   Refunds:   Most transportation companies do not offer a cash refunds  after vehicle accepted and used.   Refunds, if any -  are determined by dividing service in to three parts:  a.) Getting to ceremony.   b.) Time at ceremony .   c.) Getting to reception.    If a company misses arriving in time to transfer you  to ceremony....usually there is a 1/3 cash refund due.   If vehicle  takes you to ceremony and is at ceremony and somehow the limo overheated and won't start to get you to reception....then there usually is a 1/3 cash refund due because we missed trip to reception.    This type of situation is an example of what is beyond our control and deserves a cash refund for that portion of service that was not received.  .    

All service:  After vehicle accepted & used for any portion of contract. - Refunds, if and when reasons are justified, are only given in form of service credits.      A bride should not hold a limo company   liable for delays/service interruptions or damages caused by acts of God,  authorities of law,  inclement weather, hazardous road conditions, accidents or breakdowns or any other condition beyond its control. 

However, when  a problem occurs and client reserved/paid for vehicle  that didn’t arrive as requested and no other substitute vehicles is available from same transportation company…. It stands to reason that a cash refund would be due.

 12.)  Whether free service is donated to a fund raising group or if a client receives free service because a problem occurred on their wedding day,  recipients of the free service more often than not pay for gas and minimum tips to driver.

 Limos were the "thing" for all weddings 20 years ago.  Transportation trends have evolved and  today   couples planning their wedding request an assortment of  limos, wedding coach/buses, SUV limos and  sedans  to transport  brides, grooms, parents and wedding party to ceremony and reception.   Wedding Coach/buses have an advantage because  passengers do not have to climb over other passengers to get to their seat.   Yes,  over the past 20 years - transportation has come a long way!

 

 

 

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